Southern Belle Candle Co. does not use personal identifying information received from you through our web site, online shopping cart, or other means, in any way, other than to provide information about products available from or through Southern Belle Candle Co. Personal identifying information given to us for the purpose of product purchases or information is only used to notify you of Southern Belle Candle Co. related news or information and to assure proper delivery of ordered goods. Any requests for product information sent to us via regular mail or email is never cultivated to obtain personal identifying information. Southern Belle Candle Co. neither sells nor barters information from either our mailing or customer lists and you may at anytime choose to have your name removed from our mailing list by contacting us.
The Southern Belle Candle Co. website does not extract ANY personal identifying information about you or any applications that you use. Only generic information about your Internet domain name and statistics describing displayed and click-through information is gathered. This information is from time to time used to compile statistical reports to improve our site and better serve our customers.
Southern Belle Candle Co. takes reasonable precautions to protect the security of your personal information. Our Web site is hosted on secure servers and utilizes SSL secure server software and any personal information that you provide is encrypted while it is being transmitted over the Internet.
If incorrect items received please email us at firstname.lastname@example.org . We will be glad to help you with the return or exchange. For orders that are incomplete or damaged, we will replace the item with no additional shipping charges.
If you would like to correct or update any information that you have previously provided, you may do so by sending us an email at Candles@Southernbellecandleco.com